Payment Policy

Effective Date: January 8, 2025

At FormalFashCiteino, we aim to provide a smooth and secure shopping experience for all of our customers. Below is a detailed outline of our Payment Policy, which governs the payment process for purchases made on formalfashciteino.com.

1. Accepted Payment Methods

We accept the following payment methods to ensure a convenient and secure shopping experience:

      • Credit/Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal:
        We also accept payments via PayPal, which allows you to make secure payments using your PayPal balance, linked bank accounts, or credit cards.

      • Other Secure Payment Options:
        Additional payment methods may be available, depending on your location or preferences. All payment options are securely processed through trusted gateways to protect your financial information.

2. Currency and Pricing

All prices displayed on formalfashciteino.com are in U.S. Dollars (USD), unless otherwise stated. Prices are subject to change without prior notice. We make every effort to ensure that prices are accurate, but in the event of a pricing error, we will contact you before proceeding with the transaction.

3. Payment Processing

When you make a purchase on our website, the payment is processed immediately through our secure payment gateway. Once payment is successfully completed, you will receive an order confirmation email containing your order details, including the items purchased, the amount charged, and an estimated delivery date.

      • Security: We use industry-standard encryption technology to ensure that your payment and personal information is securely transmitted and stored. Your credit card details and sensitive data are never stored on our site.

      • Authorization: Your payment will be authorized at the time of checkout. In some cases, the authorization may show as a “pending” status until your order is fully processed.

4. Sales Tax

Sales tax will be calculated based on the shipping address and the applicable tax rate for your state or region. The appropriate tax will be added to your order total during checkout. If you have any questions about sales tax, please contact our customer service team.

5. Order Processing and Payment Confirmation

After you submit your order and payment, we will review your order for any potential issues. Once approved, we will send you an order confirmation email that includes:

      • A summary of the items you ordered
      • The total amount charged (including applicable taxes and shipping fees)
      • The expected delivery time

If we encounter any issues with your payment or order, we will notify you via email.

6. Payment Declines and Errors

In the event that your payment is declined or there is an issue processing your payment, we will attempt to contact you to resolve the issue. If the issue is not resolved within 48 hours, we may cancel your order. Possible reasons for payment failure include:

      • Insufficient funds
      • Incorrect billing information
      • Expired credit/debit card
      • Bank restrictions or security holds

If your payment is declined, please verify your payment details or use an alternate payment method.

7. Security and Privacy

Your privacy and security are important to us. We use the latest encryption technologies and secure payment gateways to ensure that your personal and payment information remains safe. We will never share your financial information with third parties except for the purpose of processing your order.

For more details on how we handle your data, please refer to our Privacy Policy.

8. Refunds and Payment Disputes

Refunds will be issued in accordance with our Refund and Returns Policy. If you experience any issues with your order or payment, please reach out to us at info@formalfashciteino.com. For disputes or chargebacks, we ask that you contact us directly before taking any further action to resolve the issue amicably.

9. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

      • Email: info@formalfashciteino.com
      • Phone: (781) 341-3239
      • Address:
        FormalFashCiteino
        16 Doty Dr
        Stoughton, Massachusetts 02072
        United States